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Privacy Policy

How South Wales Elite Tiling Services collects, uses, and protects your personal data.

Last Updated: July 2026

This Privacy Policy applies to South Wales Elite Tiling Services, operated by Lee Morris, based at Porth, Rhondda Cynon Taf, CF39 8HZ. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you contact us via our website, telephone, or social media, we may collect the following personal data:

  • Your name
  • Your telephone number and/or email address
  • Your property address or postcode
  • Details about your tiling project requirements

2. How We Use Your Data

We use your personal data to:

  • Respond to your enquiry and provide a free quotation
  • Arrange site visits and tiling works
  • Send you invoices and project-related communications
  • Contact you about your project after completion (e.g. snagging follow-ups)

We do not use your data for unsolicited marketing, and we do not sell or share your data with third parties.

3. Legal Basis for Processing

We process your personal data on the basis of:

  • Legitimate interest — to respond to your enquiry and provide a service you have requested.
  • Contractual necessity — to fulfil any agreed tiling works.

4. Data Retention

We retain your personal data for a maximum of 3 years from the date of last contact, or for as long as legally required for tax and accounting purposes, whichever is longer. After this period, your data will be securely deleted.

5. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to processing of your data
  • Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, please contact Lee Morris at l99morris@outlook.com or call +44 7814 294358.

6. Cookies

Our website may use basic cookies to improve your browsing experience. No personal data is collected through cookies without your consent. You can disable cookies in your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.